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[Investing] (Trendbird) Cisco Buys ScanSafe for $183M


Cisco today announced its intent to acquire privately held ScanSafe, Inc.  Based in London and San Francisco, ScanSafe is a market leader of software-as- a-service (SaaS) Web security solutions for organizations ranging from global enterprises to small businesses. 


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“With the acquisition of ScanSafe, Cisco is executing on our vision to build a borderless network security architecture that combines network and cloud-based services for advanced security enforcement,” said Tom Gillis, vice president and general manager of Cisco’s Security Technology Business Unit (STBU).  “Cisco will provide customers the flexibility to choose the deployment model that best suits their organization and deliver anytime, anywhere protection against Web-based threats.”

Web security is a large and expanding market expected to grow to $2.3 billion by 2012.  By acquiring ScanSafe, Cisco is building on its successful acquisition of leading on-premise content security provider IronPort.  The acquisition brings together the Cisco IronPort™ high-performance Web security appliance and ScanSafe’s leading SaaS Web security service.  This combination will expand Cisco’s security portfolio to offer superior on-premise, hosted, and hybrid-hosted Web security solutions. 

“ScanSafe pioneered the market for SaaS Web security and continues as a leader in this rapidly growing market,” said ScanSafe CEO Eldar Tuvey.  “At a time when enterprises are increasingly focused on a flexible and mobile workplace, the need for hybrid-hosted Web security solutions is greater than ever.  By joining the Cisco team we will be able to offer even better and more flexible protection to our customers.” 

ScanSafe’s service will be integrated with Cisco® AnyConnect VPN Client, the newest virtual private network (VPN) product from Cisco, to provide the industry’s leading secure mobility solution.  In addition, ScanSafe’s global network of carrier-grade data centers and multi-tenant architecture will further enhance Cisco’s ability to provide new cloud-security services for customers anywhere in the world.

Upon the close of the acquisition, the ScanSafe team will become part of Cisco’s STBU, reporting to Gillis. 

The ScanSafe acquisition demonstrates Cisco's commitment to security and its ability to use its financial strength to quickly capture key market transitions through its build, buy, and partner strategy.  Under the terms of the agreement, Cisco will pay approximately $183 million in cash and retention-based incentives.  The acquisition is subject to various standard closing conditions and is expected to close in the second quarter of Cisco's fiscal year 2010. 


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[Investing] (Trendbird) NextBio Raised $8M for Science Search


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NextBio, provider of an innovative platform that enables life science researchers to search, discover, and share knowledge locked within public and proprietary data, today announced that it has closed a $8 million Series C round of financing led by Newbury Ventures, a previous investor, and including participation from prominent private investors.

The capital will be used to fund the company's continued growth in sales reach and channels, international expansion, and technology leadership. Since its launch, NextBio's research platform has been adopted for use by researchers at many of the world's top commercial and academic institutions, and the company has recently partnered with leading life science publisher Elsevier to make the power of NextBio available to subscribers of ScienceDirect. This partnership delivers unique, intelligent and insightful scientific content enabling researchers to accelerate scientific discoveries.

"NextBio is a strong innovative organization, poised for continued growth," said Bruce Bauer, Senior Managing Director, at Newbury Ventures. "NextBio's combination of ground-breaking technology, an exceptional team, and its unique and compelling value proposition creates the opportunity for it to be a continued leader in the life sciences information technology space."

"We are delighted by this vote of confidence from both our existing and new investors and share their enthusiasm for the company's strategy and execution," said Saeid Akhtari, NextBio Co-founder, President and Chief Executive Officer. "We are pleased to have these funds in place to finance the next phase of our growth."


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About NextBio

NextBio is the provider of an innovative platform that enables life science researchers to search, discover, and share knowledge locked within public and proprietary data. NextBio's platform seamlessly combines powerful tools with unique correlated content to transform information into knowledge, providing the foundation for new scientific discoveries. NextBio helps organizations increase productivity and dramatically improve collaboration across therapeutic groups and geographic boundaries. NextBio is delivered as a SaaS (Software as a Service) solution resulting in quick deployment and rapid return on investment.

Founded in 2004, NextBio has a rich history of innovation and growth and is recognized as a leader in life sciences knowledge discovery. The company is headquartered in Cupertino, California, employs over 50 people, and serves over a million researchers at the world's top commercial and academic institutions.




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[Investing] Salesforce Hits $1 Billion Dollars In Annual Revenues


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Salesforce is now officially the first enterprise cloud computing company to hit $1 billion in annual revenues. The company announced its fourth quarter and year-end earnings. It’s quarterly revenues were up 34 percent to $290 million, bringing the total for the year to $1. 077 billion. Net income for the quarter was $13.7 million ($0.11 a share), and $43.4 million ($0.36 a share) for the year (which doesn’t sound like a lot compared to $1 billion in revenues, but it was more than double last year’s earnings). Its operating cash flow for the year was a quite healthy $230 million.

Salesforce ended the year with 55,400 corporate customers, and 1.5 million individual subscribers. And it has $883 million in the bank. Salesforce expects revenues to increase by about 30 percent this fiscal year to $1.3 billion.

Passing the $1 billion mark is a major milestone for both Salesforce and cloud computing in general. Salesforce is the first enterprise computing company to get to that size based solely on selling Web apps.

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Here is the press release:

Salesforce.com delivered the following results for the fourth quarter and full fiscal year 2009:

Revenue: Total Q4 revenue was $289.6 million, an increase of 34% on a year-over-year basis and an increase of 5% on a quarter-over-quarter basis. Subscription and support revenues were $266.1 million, an increase of 35% on a year-over-year basis and an increase of 5% on a quarter-over-quarter basis. Professional services and other revenues were $23.5 million, an increase of 15% on a year-over-year basis and an increase of 2% on a quarter-over-quarter basis.

For the full fiscal year 2009, the company reported revenue of approximately $1.077 billion, an increase of 44% from the prior year. Subscription and support revenues were $984.6 million for the year, an increase of 45%, while professional services revenue rose 35% to $92.2 million.

Earnings per Share: Q4 GAAP diluted earnings per share were approximately $0.11, including approximately $21.1 million in stock based compensation expense and approximately $2.9 million in amortization of purchased intangibles related to previously announced acquisitions. For purposes of the Q4 GAAP EPS calculations, there was an average of approximately 125 million diluted shares outstanding during the quarter.

For the full year, GAAP diluted earnings per share rose approximately 130% year-over-year to $0.35, including approximately $77.4 million in stock based compensation and approximately $8.0 million in amortization of purchased intangibles related to previously announced acquisitions. For purposes of the GAAP EPS calculations, there was an average of approximately 125 million diluted shares outstanding during the year.

Customers and Paying Subscribers: Net paying customers rose approximately 3,600 during the quarter and approximately 14,400 during the year to finish at approximately 55,400. Net paying subscribers rose to greater than 1.5 million, an increase of approximately 400,000 from the prior fiscal year end.

Cash: Cash from operations for the fiscal fourth quarter was approximately $76 million, up from $17 million in the third quarter, and down 7% year-over-year. For the full year, operating cash flow totaled $230 million, an increase of 12% from the prior year. Total cash, cash equivalents and marketable securities finished the year at approximately $883 million, an increase of approximately $78 million from Q3 and approximately $213 million from the prior fiscal year end.

Deferred Revenue: Deferred revenue on the balance sheet as of January 31, 2009 was $594 million, an increase of 24% on a year-over-year basis and 27% on a quarter-over-quarter basis.

As of February 25, 2009, salesforce.com is initiating guidance for its first quarter, fiscal year 2010. For its full fiscal year 2010, the company is updating its prior revenue guidance and initiating EPS guidance.

Q1 FY10: Revenue for the company’s first fiscal quarter is projected to be in the range of approximately $304 million to approximately $305 million. GAAP diluted EPS is expected to be in the range of approximately $0.10 to approximately $0.11. Stock based compensation expense is expected to be approximately $22 million, and amortization of purchased intangibles is expected to be approximately $2.6 million. For purposes of the Q1 GAAP EPS calculation, the company is expecting an average diluted shares count of 126 million shares, a GAAP tax rate of approximately 43%, and a minority interest expense of approximately $200,000.

Full Year FY10: The company today is updating the full year revenue guidance it provided on November 20, 2008, with revenue now expected to be approximately $1.30 billion to approximately $1.33 billion. The company is also initiating its earnings outlook for the full year, expecting GAAP diluted EPS to be in the range of approximately $0.54 to approximately $0.55. Stock based compensation expense is expected to be approximately $91 million, and amortization of purchased intangibles is currently expected to be approximately $9.3 million. For purposes of the full fiscal year 2010 GAAP EPS calculation, the company is expecting an average diluted shares count of 128 million shares, a GAAP tax rate of approximately 43%, and a minority interest expense of approximately $1 million.

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Salesforce image
Website: salesforce.com
Location: San Francisco, California, United States
Founded: April 14, 1999
IPO: June 23, 2004

Salesforce is an on-demand Customer Relationship Management (CRM) solution vendor. According to their website, more companies use Salesforce than any other on-demand CRM.

Salesforce was founded in 1999 by former Oracle executive Marc Benioff, and… Learn More


[techcrunch]


 

[Business] Marketo (SaaS) taking The Lead On Marketing 2.0


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Marketo
, an SaaS company focused on providing marketing automation software for B2B companies, has launched a bigger, better version of its sales and marketing optimization application. The software allows web-based marketing and sales teams collaborate on a single revenue cycle, turning web visitors and sales leads into customers using tools like email marketing, lead nurturing, lead scoring, sales lead insight. The software is up and running for the client within an hour, saving clients time and money. What’s fascinating is that Marketo has partnered with Salesforce.com to provide seamless integration in the cloud of the two systems, helping enterprises work efficiently and easily between two cloud-based applications.

With over 140 customers and $1 million in revenue in less than a year in operation, including Thomson Reuters and Demandbase, Marketo is gaining traction in the web-based marketing cloud. Marketo closed a Series B round last summer from Storm Ventures and Tae Hea Nahm, bringing total investment to $13.5 million. Marketo was founded by executives from Epiphany, a marketing automation firm that sold to SSA Global for $300 million.

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Marketo’s upgraded software includes over 200 new features (all customer requested) including improved Salesforce.com integration, real time alerts and advanced data quality. CEO Phil Fernandez think Marketo’s technology is “disruptive” in the web-based marketing spaces; calling the software “the first sophisticated marketing application in the cloud.” Fernandez said Marketo is trying to “help companies spread their brands across the web” efficiently and consistently. While Marketo has competitors, like vTrenz, Ferndandez said that no other similar company has seen such rapid growth in a small amount of time. Fernadez also said that Marketo is looking to expand its cloud integration partnerships later this year. It looks like cloud computing has spread to the marketing space.

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Marketo image
Website: marketo.com
Location: San Mateo, California, United States
Founded: January, 2006
Funding: $8M

Marketo provides on-demand marketing software for B2B professionals looking to optimize their sales and marketing efforts. It offers marketing through standard channels like e-mail, lead generation, and optimization of site… Learn More

Salesforce image
Website: salesforce.com
Location: San Francisco, California, United States
Founded: April 14, 1999
IPO: June 23, 2004

Salesforce is an on-demand Customer Relationship Management (CRM) solution vendor. According to their website, more companies use Salesforce than any other on-demand CRM.

Salesforce was founded in 1999 by former Oracle executive Marc Benioff, and… Learn More


[techcrunch]



 

[Business] Salesforce.com Launches The Service Cloud (SaaS)


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These days, when I have  technical question, I reach for Google long before customer service. What if customer service could reach for Google?

Salesforce.com just launched a new customer service application called Service Cloud. The new application, built on a SaaS model, tries to capture the crowdsourced pools of knowledge floating across the internet and use them for commercial customer service.

Traditional on-premise contact center technology is disconnected from the experts and knowledge found in the cloud. Yet so many customer service questions are already answered online in forums, Facebook, Google, Amazon, or others. Or the answers are sitting on your personal Instant Messaging history, e-mail history, or corporate intranet.

The Service Cloud includes plugins to each of these environments. (See screenshots.)

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“The Service Cloud is the first customer service solution that empowers companies to join and manage all service conversations happening in the cloud,” said Marc Benioff, chairman and CEO of salesforce.com. “This has been made possible through the emergence of native cloud computing platforms like Force.com that are built to harness the power of other clouds like Facebook, Google, and Amazon.com.”

Here are the major components:

  1. Online communities–talk with the company and with other customers.
  2. Connections to existing social networks and the blogosphere–funnel existing knowledge into a company’s knowledge base.
  3. SEO–make sure your company’s community shows up high when I reach for Google.
  4. Sharing with business partners–the cloud makes it easy to share portions of your knowledge base with partnered companies.
  5. Contact center technology–give your customer service agents access to this knowledge base.

It’s certainly an interesting idea. I trust my friends to not only know technical answers, but also to tailor their explanations to my competence level. If that knowledge could be captured and systematized, it could save a lot of money on call centers.

But don’t expect miracles. Unlike CRM, customer service is a much squishier problem. In theory, capturing the knowledge in the cloud sounds great. And it’s easy to suck in via RSS, API’s, and the like. It’s much more difficult to sort and quickly regurgitate for my specific problem.

For an enterprise looking to retool their customer service system, moving to the cloud makes sense. The SEO benefits alone might be worth it.


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Service Cloud image
Company: Salesforce

Traditionally, contact center technologies have been removed from the experts and knowledge found in the cloud. Yet already 50 percent of all service conversations are taking place in the cloud. The Service Cloud unites these two disconnected, yet… Learn More

Salesforce image
Website: salesforce.com
Location: San Francisco, California, United States
Founded: April 14, 1999
IPO: June 23, 2004

Salesforce is an on-demand Customer Relationship Management (CRM) solution vendor. According to their website, more companies use Salesforce than any other on-demand CRM.

Salesforce was founded in 1999 by former Oracle executive Marc Benioff, and… Learn More


[techcrunch]