[Business] Helping consumers manage their loyalty perks
Loyalty programs have been around for years—as evidenced by the mass of cards weighing down many consumers' wallets—but the difficulty of keeping track of them all can mean that consumers often don't reap the rewards they're entitled to. Enter Perkler, an Australian site that just entered beta for the sole purpose of helping consumers get what they deserve.
Perkler is an online community "for perks and people who love them," giving shoppers a central place online to manage all of their loyalty and rewards programs. Users begin by registering and setting up a virtual wallet to track all their cards. With a database of more than 500 programs and 150,000 rewards, Perkler brings the information about all of those cards together so shoppers can search all of them at once, even linking to specific retail locations so they know where to get each perk they're interested in. Community features let people share their thoughts and rate programs, making it easier also for users to find new programs they'd like to join. The site is free for consumers; rather, its business model depends on partnering with the owners of loyalty programs, offering aggregated data on customer behaviour, better targeting, a platform for advertising, and more touch-points for consumer interaction. Perkler plans to launch in the US and UK in early 2009; iPhone and Blackberry applications currently in development, meanwhile, will give users the ability to search for perks by geographic location.
This is the era of perkonomics, as our sister site trendwatching.com would say. Consumers appreciate more than ever the convenience, status and plain old savings loyalty perks can afford, while brands get a way to differentiate themselves and show empathy during tough economic times. Facilitate the benefits on both sides, and you turn a win-win into a win-win-win! (Related: A lesson in loyalty marketing — Helping travellers reclaim taxes on flights not taken.)
Website: www.perkler.com
[springwise]
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| New Cafe Trend ? A iPads at Every Table | 2010/07/21 |
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TREND REPORT








Monthly Trend Report 2009
2009년 12월 : (12.2009_TRENDBIRD) Monthly Trend Report_Sample
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Annual Trend Report 2010 (샘플보고서 다운로드)
연간 트렌드 보고서 2010 소개 : (Intro) Annual Trend Report 2010
(01) "마케팅 / 비즈니스 / 컨슈머" 리포트 : (Marketing_Consumer) Annual Trend Report 2010
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